Set up iOS device access to your company resource

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Enroll your iOS device with the Intune Company Portal app to gain secure admission to your arrangement'due south email, files, and apps.

After your device is enrolled, information technology becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune.

Note

We exercise not sell any data collected by our service to any third parties for any reason.

To maintain access to piece of work or school information from your device, you'll demand to configure your device to lucifer your organization's preferred settings. This article describes how to use Visitor Portal to enroll you device and maintain access requirements.

Notation

If you tried to access you work email in the Postal service app, and received a prompt to get your device managed, you're in the right place. Follow the instructions below, which volition help y'all regain admission to your e-mail and other piece of work resources on your iOS device.

What to expect from the Company Portal app

Security

During initial setup, the app requires that you authenticate yourself with your organization. It then informs you of any device settings yous must update. For case, organizations ofttimes prepare minimum or maximum grapheme password requirements that you'll be required to meet.

Protection

After your device is enrolled, the Company Portal app will go along to brand sure that your device is protected. If you install an app from an untrusted source, for example, the app will alert you and sometimes revoke access to company data. This kind of policy is mutual in organizations, and frequently requires y'all to uninstall the untrusted app before you tin can regain access.

Setting notifications

If after enrollment your organisation enforces a new security requirement, such equally multi-factor authentication, the Visitor Portal app will notify you. You'll take the take chances to accommodate your settings and so that you tin continue to work from your device.

To learn more most enrollment, see What happens when I install the Company Portal app and enroll my device?.

Prerequisites

  • Device running iOS 13.0 and afterwards.
  • Install Visitor Portal app from App Store.
  • Maintain a Wi-Fi connexion until all steps are complete.
  • Have admission to Safari web browser on your device.

Enroll your iOS device

Pausing for more than a few minutes during enrollment might crusade the Company Portal app to close or end setup. If this happens, reopen the app and attempt once more.

  1. Open up the Company Portal app and sign in with your work or schoolhouse business relationship.

  2. When prompted to receive Company Portal notifications, tap Permit. Company Portal uses notifications to alert you if, for example, your device settings need to be updated.

  3. On the Set access screen, select Begin.

    Example screenshot of Company Portal, "Set up access" screen.

  4. The Select device and enrollment type screen appears and prompts for your device blazon.

    • Tap (Organisation) owns this device if you received your device from your organisation. Then skip to Secure entire device in this article to end setup.
    • Tap I own this device if you're using a personal device that you brought from home. So continue to the adjacent footstep.

    If you lot don't see this screen, skip to Secure unabridged device to stop setup.

    Example screenshot of Company Portal, "Select device and enrollment type" screen, device type options.

  5. Choose how to protect the data on your device in one case information technology'southward enrolled.

    • Tap Secure entire device to secure all apps and data on the device. So get to Secure entire device to finish setup.
    • Tap Secure work-related apps and information only to secure merely the apps and data yous access with your work business relationship. Then go to Secure piece of work-related apps and data.

    Example screenshot of Company Portal, "Select device and enrollment type" screen, enrollment type options.

Secure entire device

  1. On the Device management and privacy screen, read through the list of device data your organisation tin can and can't run into. So tap Continue.

Of import

These next steps and screens will differ depending on your iOS version. Follow the steps for your iOS version.

  1. Safari opens the Company Portal website on your device. When prompted to download the configuration profile, tap Let. If you're on a device running:

    • iOS 12.two and subsequently: When the download is complete, tap Shut. And so continue to stride 3.
    • iOS 12.1 and earlier: When the download is complete, you are automatically redirected to the Settings app. Skip to step 4.

    If you accidentally tap Ignore, refresh the page. You'll be prompted to open the Company Portal app. In one case you're there, tap Download over again.

Notation

You must install the direction profile equally described in the adjacent steps inside 8 minutes of downloading information technology. If y'all don't, the profile will be removed and you'll accept to restart enrollment.

  1. When prompted to open Company Portal, tap Open. Read through the data on the How to install Management Profile screen.

  2. Go to the Settings app and tap Enroll in < organization proper noun > or Profile Downloaded.

    Example screenshot of the Settings app, Enroll in organization option.

    If neither options appear, go to Full general and select the VPN & device management option to view installed profiles. If you still don't see the contour, try downloading it once again.

  3. Tap Install.

  4. Enter your device password. Then tap Install.

  5. The side by side screen is a standard system warning well-nigh device management. To continue with installation, tap Install. If prompted to trust remote management, tap Trust.

  6. Subsequently installation is complete, tap Done. To verify that the profile was installed, get to your VPN and device management settings. You should run across the profile listed under Mobile Device Direction.

  7. Return to the Company Portal app. Visitor Portal will brainstorm to sync and set up your device. Company Portal might prompt you to update additional device settings. If information technology does, tap Continue.

  8. Y'all'll know that setup is complete when all items in the list show a green checkmark. Tap Washed.

  1. The Download Microsoft Authenticator screen appears (if you already accept Authenticator, you won't see this screen and then skip to step 2).

    1. Tap Download from App Store.
    2. When the App Shop opens, install the app.
    3. Return to Company Portal and tap Go along.

    After y'all install Microsoft Authenticator, you won't need to do anything else with the app. Information technology just needs to exist present on your device.

    Example screenshot of Company Portal, "Download Microsoft Authenticator" screen.

  2. On the Device management and privacy screen, read through the list of device information your organization can and can't run across. And so tap Go on.

Important

These adjacent steps and screens will differ depending on your iOS version. Follow the steps for your iOS version.

  1. Safari opens the Company Portal website on your device. When prompted to download the configuration profile, tap Permit. If y'all're on a device running:

    • iOS 12.2 and afterwards: When the download is complete, tap Close. Then keep to pace 4.
    • iOS 12.1 and before: When the download is complete, you are automatically redirected to the Settings app. Skip to stride 5.

    If you accidentally tap Ignore, refresh the page. You'll be prompted to open the Company Portal app. From the app, you tin tap Download once more.

Note

You must install the management profile every bit described in the adjacent steps within eight minutes of downloading information technology. If you don't, the profile will be removed and yous'll have to restart enrollment.

  1. When prompted to open Visitor Portal, tap Open. Read through the information on the How to install Direction Profile screen.

  2. Go to the Settings app and tap Enroll in < organization name > or Contour Downloaded.

    Example screenshot of the Settings app, Enroll in organization option.

    If neither options appear, go to General and select the VPN & device management pick to view installed profiles. If yous still don't see the profile, try downloading it again.

  3. On the User Enrollment screen, tap Enroll My iPhone.

    Example screenshot of the Settings app, User Enrollment screen, highlighting the enroll button.

  4. Enter the device password. Then tap Install.

  5. On the Sign in screen, enter the countersign for your managed Apple tree ID. In most cases, these credentials will be the same ones you lot apply to sign in to your work or school business relationship, unless your organization provided you with a different set of credentials.

  6. Tap Sign in.

  7. A success bulletin volition appear on the screen briefly afterward the profile is installed. To verify that the profile was installed, go to your VPN and device direction settings. You should see the contour listed under Mobile Device Direction.

  8. Return to the Company Portal app. Company Portal volition begin to sync and set upwardly your device. Company Portal might prompt you to update additional device settings. If information technology does, tap Keep.

  9. Yous'll know that setup is complete when all items in the list show a green checkmark. Tap Done.

It administrator back up

If you're an It administrator and run in to problems while enrolling devices, see Troubleshooting iOS device enrollment problems in Microsoft Intune. This commodity lists mutual errors, their causes, and steps to resolve them.

Next steps

Find apps that will help you at work or schoolhouse. Learn how apps are made bachelor to yous through Company Portal.

However need assistance? Cheque in with your company support. Y'all can detect their contact information on the Company Portal website.